The following terms and conditions apply to purchases of a user's license for Wildfire Enterprise. These terms and conditions may be modified in whole, or in part, at any time and without prior notice. Other terms and conditions may apply, and are described in the Wildfire Enterprise Help System. In case of conflicting terms, the terms which are described herein are controlling as they are more current than those you have in your Enterprise Help files. These terms and conditions are guaranteed to apply for a period of no less than 90 days after the date of purchase.

Maintenance - Wildfire provides periodic "service upgrades" to its software. These upgrades may alter the Enterprise system to improve performance, change file structures, fix minor bugs, etc. Wildfire does not charge for service upgrades, which may be combined with additional Feature Enhancements.

Feature Enhancements - Wildfire periodically provides feature enhancements, as well as new features, to current users of Wildfire Enterprise. Such augmentations may or may not constitute a new version - referenced by a new version number - at Wildfire's sole discretion. Wildfire does not charge for feature enhancements which may be combined with service upgrades. Wildfire does not currently charge for new versions which are made available at Wildfire's sole discretion.

Support - Wildfire provides most support during normal business hours: 9 a.m. - 5 p.m. Monday - Friday (Pacific Time USA). In an emergency, you will typically be able to reach Wildfire support personnel at other hours. With mature software such as Enterprise, however, this is rarely necessary. Wildfire does not charge for normal technical support which is requested within 90 days of purchase.